Build your own call center dashboard app
Call Center Dashboard that lets you see the numbers live instead of waiting for a monthly export. Connect your database. Control who sees what. Self-host it.
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Build exactly what your team needs
Queue, ticket and agent data stay in your telephony and support tools. Jet adds a live floor view, so supervisors see volumes and SLAs without three tabs open.
Build secure app fast
Build secure app fast
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Dashboards on Your Live Data — No Warehouse Required
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Charts, Tables and Pivots in One View
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Role-Based Access to Every Metric
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Filters and Drill-Downs for Self-Service
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Generated From a Prompt, Refined by You
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Frequently asked questions
A live view of queue and agent state: what is waiting, how long it has waited, who is available and whether service levels are holding right now.
This is the distinguishing requirement. A daily summary is a report; a contact centre needs the current queue, because the decision it drives is whether to move someone in the next five minutes.
Yes — available, on a call, in wrap-up, on a break — which is what makes intra-day staffing a decision rather than a guess.
Yes, with the day's trajectory, so a shortfall is visible while it can still be recovered rather than at the end of the day.
Yes. Queue metrics from the telephony platform joined to customer and case data gives you why the calls are coming, not just how many.
